Integrations are helpful tools for virtually every business, no matter the size or industry. There are integrations suited for every type of company with any purpose . Although few people have the time or patience for this type of tedious work, it’s common and often critical to your business’s success — these mundane tasks need […]

Users have a single inbox for all messages – whether taking place on Messenger or on webchat – which provides a really efficient way to manage cross-platform customer interactions. Assuming the transcription tech was perfect, this kind of reminds me “natural language programming”. English is a pretty hokey and forgiving programming language, it’s not surprising […]

Zendesk makes it easy to enhance your customer support experience with a chatbot. Answer Bot can leverage your existing help center resources to guide customers to a resolution via self-service and collect customer context. And if you ai bot want a little more control, our click-to-build flow creator enables you to create rich, customized bot […]